Policies
Terms
The plain-language agreement behind every order.
Last updated 18 October 2026
1. The service
Screenmotive designs creative assets for App Store product pages and related marketing, as described on our website and in your order. Our current plans are Header, Launch and Everything, as described on our website. Every plan includes two revision rounds and a spec-check report. Add-ons are extra languages (+$39 each) and extra revision rounds (+$29 each).
2. Ordering and payment
Orders are paid in advance through Stripe. Prices are shown in USD and exclude applicable tax. Plans are one-off payments, not subscriptions. No price requires a testimonial or permission to show your work. TODO: VAT/MVA wording once registered; not charged before registration
3. Delivery
We send your first concepts within 24 hours of receiving all materials needed for the order and confirming they’re usable. We’ll tell you promptly if anything is missing. Final files are delivered after you approve, by email or download link. If your first concepts are late, our refund policy applies.
4. Your materials
You confirm you own or have permission to use everything you send us — recordings, screenshots, logos, fonts, text — and that it doesn’t include other people’s personal data. You’re responsible for the accuracy of claims about your app.
5. Revisions and corrections
Revisions and technical corrections are handled as described in our revision policy.
6. Ownership and use
Once your order is paid in full, you own the final delivered files and may use them for your app anywhere — App Store, Google Play, your website, ads and social media. We keep the right to our underlying templates, tools and working methods. We’ll only show your work in our portfolio with your explicit permission. Giving that permission, and any testimonial, is optional and never a condition of any price. If you opt in, the testimonial will be your genuine opinion, in your own words. We won’t write it for you, and we’ll only shorten it with your OK. TODO: confirm portfolio opt-in wording
7. Apple and App Store review
We design to Apple’s published specifications and guidelines, but App Review decisions are Apple’s alone and we can’t guarantee approval. If Apple rejects our work, we redo it free. Technical issues with our files are corrected as described in the revision policy.
8. No performance guarantees
We don’t promise any specific number of downloads, conversions, rankings or revenue. Results depend on many factors outside our control.
9. Refunds
See our refund policy.
10. Liability
To the extent permitted by law, our total liability for any order is limited to the amount you paid for it. Nothing here limits liability that can’t be limited by law, or your mandatory consumer rights.
11. Trademarks
Apple, App Store, iPhone and iOS are trademarks of Apple Inc. Screenmotive is independent and not affiliated with or endorsed by Apple.
12. Law
These terms are governed by Norwegian law. TODO: confirm governing law and venue